Demand Study on Information Obligations for Small and Medium sized Enterprises in Baltic Sea Region Countries and Belarus- Study published

At the Working Group meeting carried out in April 2011 in Berlin results of the document research concerning information obligations for small and middle-sized enterprises in Baltic Sea Region Countries and Belarus were presented.


Objective of demand analysis was to identify relevant information obligations causing high administrative costs especially for small and medium enterprises in seven Baltic Sea Region countries and to identify relevant information obligations for hiring a foreign employee. Due to the special situation for Belarus only the general situation and to a small extent issues regarding optimizing the business environment and administrative burden reduction were covered by the study. The method used was an extensive web research and a document analysis.

The study builds on the results gained by interviews with representatives from private and public sector in Belarus, Germany, Denmark, Finland, Sweden, Estonia, Latvia, and Lithuania in summer and autumn 2010 to identify the most challenging business related processes and weaknesses. The results were presented at the Working Group Meeting in September last year in Tallinn and provided a first insight into the current situation and challenges the companies have to cope with. To select processes to be further investigated the partnership agreed to hire an external expert, experienced in the field of e-government, to carry out an additional demand analysis.


The final report is a cumulative summary of the works of the partners and the expert. The study is available at

Identification and Selection of Government-to-Business processes with a need for improvement for selected BSR- Countries – Process modeling  
Basing on the results of the demand analysis and interviews in partner countries partners from Denmark, Estonia, Finland, Germany, and Latvia were requested to select three processes with a need for improvement to be further worked on/ improved. As a result of country presentations at the Workshop a first draft with processes to be selected has been compiled at the Workshop in Berlin.


In that context The Potsdam eGovernment Competence Centre ifG.CC has been contracted to model process chains between business and public sector. Main objective is to identify and model for selected countries processes between companies and administration in order to point out modernization potential with regard to egovernment. Since the process modeling refers to a common method it will be possible to compare process workflows in study regions, to identify optimization potentials and to transfer -whenever appropriate- in the further development respective solutions. The compilation of process profiles and on the spot interviews and workshops with representatives from public and private sector prepare the ground for process modeling.


Final results on process modeling are expected in summer 2011.

Egoprise Lead Partner
c/o Zweckverband „Elektronische Verwaltung in Mecklenburg-Vorpommern“
Eckdrift 103
19061 Schwerin, Germany
Fon: +49 385 773347 - 11
Fax: +49 385 773347 - 28
E-Mail: bernd.anders(at)ego-mv(dot)de

Project Coordinator:
PLANCO Consulting GmbH
Contact Person: Björn Gabler 
Mecklenburg Str. 75
D-19053 Schwerin

Fon: + 49 385 593753 - 11
Fax: + 49 385 593753 - 20

E-Mail: bg(at)planco(dot)de